FAQ's

We Answer Your Questions

If you have any questions after visiting the website for Waya Guajira By OxoHotel, we invite you to review the frequently asked questions regarding accommodations and rates. We’ve addressed the questions that guests like you might have before confirming your reservation. If you’re still not satisfied after reviewing the FAQs, please feel free to contact us directly. We’re always happy to answer your questions to ensure your stay at the hotel is completely safe and enjoyable.

Does the hotel have WiFi?

Yes. We offer free high-speed WiFi in rooms and common areas of the hotel.

Does Hotel Waya offer Wayúu cultural experiences?

Yes. As a hotel committed to responsible and sustainable tourism, we offer Wayúu craft workshops, welcome ceremonies, ecological trails, and cultural tours that allow you to authentically connect with the culture and territory of La Guajira.

Where is Hotel Waya Guajira located?

Hotel Waya Guajira is located at Kilometer 1.5, Cuestecitas - Albania, La Guajira, Colombia. It is the ideal starting point for exploring iconic destinations in La Guajira such as Cabo de la Vela, Punta Gallinas, Macuira, and the Flamingo Sanctuary.

Is breakfast included in the reservation?

Yes. Our all-inclusive plan includes breakfast, lunch, dinner, and beverages, so you can enjoy a complete dining experience throughout your stay in La Guajira.

What are the check-in and check-out times?

Check-in is from 3:00 p.m. and check-out is until 12:00 p.m. Early check-in and late check-out are subject to availability and may have an additional cost.

Is Hotel Waya Guajira pet friendly?

Yes, we are pet friendly. Your pet can accompany you for an additional cost, as long as it weighs no more than 10 kg. Please let us know your pet's characteristics in advance so we can coordinate their arrival.

Does the hotel have a pool and wet areas?

Yes. We have a pool available from 10:00 a.m. to 10:00 p.m. and a jacuzzi from 4:00 p.m. to 9:00 p.m., as well as entertainment and wellness areas so you can fully enjoy your stay in La Guajira.

Does Hotel Waya Guajira offer transportation service to and from the airport?

Yes. We offer private transportation service airport-hotel-airport for an additional cost. We recommend requesting it in advance at the front desk to coordinate your comfortable and safe arrival.

What payment methods do you accept?

We accept credit and debit cards such as Visa, MasterCard, and American Express, as well as cash payments and previously coordinated transfers.

Is the area where the hotel is located safe?

Yes. Hotel Waya has permanent security and surveillance on its premises, and its location in Albania, La Guajira, is recognized as a calm environment with controlled access for guests.

What benefits do I get by booking directly on the website?

By booking directly on our website you can access preferential rates, exclusive benefits, personalized attention, and the best conditions available for your stay.

What is the cancellation policy?

Cancellation policies depend on the rate selected at the time of booking. We recommend confirming the specific conditions before finalizing your stay.

What tourist attractions are near the hotel?

From Hotel Waya you can easily explore La Guajira's most iconic destinations: Cabo de la Vela, Punta Gallinas, Macuira, the Flamingo Sanctuary, and much more. We have tourist information and packages to help you plan your excursions.

Do the rooms have amenities?

Yes. Our rooms combine contemporary design with details inspired by Wayúu tradition. They are equipped with air conditioning, television, WiFi, and every detail designed for rest and wellbeing during your stay.

Does Hotel Waya Guajira offer special experiences for celebrations?

Yes. We have spaces and options for anniversaries, birthdays, romantic getaways, and special occasions, subject to prior request. We also organize social and academic events in our specially equipped function rooms.

Does Hotel Waya Guajira have spaces for corporate travelers or business events?

Yes. We have versatile function rooms with modern technology, open areas surrounded by nature, and all the services needed for meetings, conferences, and corporate celebrations. Waya is where business travel and memorable experiences converge in La Guajira.

Resumes

Hello, we hope you are doing well.

Thank you for your interest in working with us. Here is the link where we collect resumes for open positions:
https://oxohotel.buk.co/trabaja-con-nosotros